This Privacy Policy is effective as of January 1, 2020.
Introduction
This Privacy Policy (this "Policy") tells you about the personal information that Directors Investment Group, Inc. ("DIG"), and any subsidiary or dba of DIG (collectively, "we", "us", and "our"), collects or shares in connection with the operation and use of its websites, mobile applications, widgets, plug-ins, APIs or any of our wholly owned platforms or services that post a link to this Privacy Policy (collectively, the "Site"), whether submitted by you or otherwise. This Privacy Policy only applies to information collected through our Site. It does not govern the data practices of third parties that may interact with our Site, nor does it apply to information collected through other channels, such as over the phone or in person.
This Privacy Policy may be updated from time to time for any reason. Please take a few minutes to review this Policy before using the Site. In addition to this Policy, please review the Site's "Terms of Use", which governs your use of the Site. By accessing and using our Site, you are consenting to our Privacy Policy and "Terms of Use". To the extent there are inconsistencies between this Policy and the "Terms of Use", the "Terms of Use" control. If you do not agree with our Privacy Policy, please do not provide us with any Personal Information and do not further access or use the Site.
What Information We Collect & How We Collect It
We collect and receive certain information about you as you interact with our Site, as explained in this section.
Information You Provide Us
In general, you can visit the Site without revealing Personal Information about yourself. However, on the Site, we may ask you to provide us, or our service providers, with certain categories of information, such as: (1) personally identifiable information, such as your first and last name, phone number, username and password, mailing address, birth date and email address ("Personal Information"); and (2) demographic information, such as information about your gender and employment information ("Demographic Information"). We may collect this information through various forms and in various places on the Site, including if you register for an account, subscribe to our newsletter, through "contact us" forms, or when you otherwise interact with the Site. If we combine Demographic Information with the Personal Information, we collect directly from you on the Site, we will treat the combined data as Personal Information under this Privacy Policy.
Information Collected and Stored as You Access and Use the Site
In addition to any Personal Information or other information that you choose to submit to us via our Site, we and our third-party service providers may use a variety of technologies that automatically (or passively) store or collect certain information whenever you visit or interact with the Site ("Usage Information"). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a "Device") whenever you visit or interact with our Site. To the extent we associate Usage Information with your Personal Information we collect directly from you on the Site, we will treat it as Personal Information.
This Usage Information may include:
- your IP address, UDID or another unique identifier ("Device Identifier"). A Device Identifier is a number that is automatically assigned to your Device used to access the Site, and our computers identify your Device by its Device Identifier;
- your Device functionality (including browser, operating system, hardware, mobile network information);
- the areas within our Site that you visit and your activities there, including remembering you and your preferences;
- recorded browsing sessions while on our Site;
- your Device location;
- your Device characteristics; and
- certain other Device data, including the time of day, among other information.
We may use various methods and technologies to store or collect Usage Information ("Tracking Technologies"). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. The information we collect using tracking technologies is not, in and of itself, personally identifiable, but we may link it to personal information that you provide with other data we maintain about you. A few of the Tracking Technologies used on the Site, include, without limitation, the following (and subsequent technology and methods later developed):
- Cookies - A "cookie" is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use various types of cookies to help us support features and functionality of this Site, collect information about the ways visitors use this Site, personalize your experience when you use this Site, and Improve our marketing efforts. Cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard. Please be aware that if you disable or remove cookies on your Device, some parts of our Site may not function properly. Although you are not required to accept cookies when you visit the Site, you may be unable to use all of the functionality of the Site if your browser rejects our cookies
- Web Beacons. Small graphic images or other web programming code called web beacons (also known as "1x1 GIFs" or "clear GIFs") may be included in our Site's pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or email can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Site, to monitor how users navigate the Site, to count how many emails that were sent were actually opened or to count how many particular links were actually viewed.
- Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third-party service provider, is active only while you are connected to the Site and is deactivated or deleted thereafter.
- Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
- ETag, or entity tag. A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and/or HTML5 cookies.
- Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
We may use Tracking Technologies for a variety of purposes, including:
- Strictly Necessary. We may use cookies or other Tracking Technologies that we consider are strictly necessary to allow you to use and access our Site, including cookies required to prevent fraudulent activity, improve security or allow you to make use of certain Site functionality.
- Performance-Related. We may use cookies or other Tracking Technologies that are useful in order to assess the performance of the Site, including as part of our analytic practices or otherwise to improve the content, ads, products or services offered through the Site.
- Functionality-Related. We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing the Site, including identifying you when you use our Site or keeping track of your specified preferences, including in terms of the presentation of content on our Site.
- Targeting-Related. We may use Tracking Technologies to deliver content, including ads relevant to your interests on our Site and third-party services based on how you interact with our advertisements and/or content. This includes using Tracking Technologies to understand the usefulness to you of the content and ads that have been delivered to you.
There may be other Tracking Technologies now and later devised and used by us in connection with the Site. Further, third parties may use Tracking Technologies in connection with our Site, which may include the collection of information about your online activities over time and across third-party websites or online services. We may not control those Tracking Technologies and we are not responsible for them. However, you consent to potentially encountering third-party Tracking Technologies in connection with use of our Site and accept that our statements under this Privacy Policy do not apply to the Tracking Technologies or practices of such third parties.
Location-Based Information
Our Site may use location-based services in order to verify your location, deliver you relevant content and ads based on your location as well as to share your location with our vendors as part of the location-based services we offer. You may be able to change the settings on your Device to prevent it from providing us with such information. You should consider the risks involved in disclosing your location information.
Information Third Parties Provide About You
We may receive information about you from your friends and others that use the Site, such as when they submit content to us or post on the Site. Additionally, we may, from time to time, supplement the information we collect directly from you on our Site with outside records from third parties for various purposes, including to enhance our ability to serve you, to tailor our content to you and to offer you opportunities that may be of interest to you. To the extent we combine information we receive from those sources with Personal Information we collect on the Site, it will be treated as Personal Information and we will apply this Privacy Policy to such combined information, unless we have disclosed otherwise. In no other circumstances do our statements under this Privacy Policy apply to information we receive about you from third parties, even if they have used our technology to collect it and share it with us.
Interactions with Third-Party Services
The Site may include functionality that allows certain kinds of interactions between the Site and a third-party website, online service or application. The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us. For example, if you click on social media icons on the Site (such as for Facebook, Twitter or Instagram), those actions may be associated with, and we may have access to, your Personal Information you provided on those third-party sites or applications. In addition, we may provide third-party sites' interfaces or links on the Site to facilitate your sending a communication from the Site. For example, we may use third parties to facilitate emails, or other types of postings. These third parties may retain any information used or provided in any such communications or other activities and these third parties' practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should review the applicable third-party privacy policies before using such third-party tools on our Site.
Information You Provide About a Third Party
You may send someone else a communication from the Site, such as sending an invitation to a friend. If so, the information you provide (names, email addresses, etc.) is used to facilitate the communication and is not used by us for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend functionality on our Site, your contact information, name or username and message may be included in the communication sent to your addressee(s). Some of these tools may be third-party tools subject to third-party privacy policies.
How We Use the Information We Collect
As a general policy, DIG does not share, sell or trade Personal Information collected via the Sites with third parties without permission from the user. However, we may provide your Personal Information to third parties directly involved in the operation, performance, support, hosting and/or maintenance of the Sites and any of the services which we provide. Any Personal Information will be used by such organizations only to perform their functions and/or to provide services in support of the Sites, and as otherwise permitted by law or approved by you in accordance with this Privacy Policy.
Specifically, however, the information we collect is most often used in the following ways:
Use of Information by Us
We use your Personal Information, Demographic Information, or Usage Information for a variety of purposes:
- to provide the information, products and services you request;
- to better understand your needs and interests;
- to provide you with a personalized experience when you use this Site;
- to provide you with effective customer service;
- to contact you with information and notices related to your use of this Site;
- to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
- to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
- to improve the content, functionality and usability of this Site;
- to comply with licensing requirements;
- for security or fraud prevention purposes;
- to improve our products and services to make it easier to do business with us, including to perform research that will help us design future products;
- to improve our marketing and promotional efforts;
- for internal business purposes; and
- for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.
Use of Information for Job Purposes
Where you have provided us with Personal Information or Demographic Information as part of an online application for employment or internship, we may use that information in order to allow us to make an informed decision about whether to proceed with your application. We may, as part of this recruitment process, collect information about your education, employment history and similar matters. Where this Personal Information or Demographic Information is considered to be sensitive, you expressly consent to our processing of this information for recruitment purposes by submitting it to us.
How and When We Share Information with Third Parties
We may provide your information to third parties under various circumstances as described in this section.
When You Request Information from or Provide Information to Third Parties
You may be presented with an option on our Site to receive certain information and/or marketing offers directly from third parties, such as funeral homes, or to have us send certain information to third parties or give them access to it. If you choose to do so, your Personal Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties. In addition, third parties may store, collect or otherwise have access to your information when you interact with their Tracking Technologies, content, tools, apps or ads on our Site or link to them from our Site. This may include using third-party tools such as Facebook, Twitter, HubSpot or other third-party posting or content sharing tools and by so interacting you consent to such third-party practices. We will do our best to alert you when interacting with a third-party tool on our Site. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review such third-party privacy policies and practices of such third parties prior to requesting information from or otherwise interacting with them.
Carefully Selected Third Parties Providing Services on our Behalf
We may use carefully selected third-party vendors to perform certain services on behalf of us or the Site, such as: (i) to assist us in Site operations; (ii) to manage a database of customer information; (iii) hosting the Site; (iv) designing and/or operating the Site's features; (v) tracking the Site's activities and analytics; (vi) enabling us to send you special offers or perform other administrative services; and (vii) other services designed to assist us in maximizing our business potential. We may provide these vendors with access to user information, including Device Identifiers and Personal Information, to carry out the services they are performing for you or for us. Third-party analytics and other service providers may set and access their own Tracking Technologies on your Device and they may otherwise collect or have access to information about you, potentially including Personal Information, about you.
We are not responsible for those third-party technologies or activities arising out of them. However, some may offer you certain choices regarding their practices and provide opt-out options. For example, one of our carefully selected providers, Hotjar, helps us to understand the needs of our customers so that we may optimize our service and experience to our customers on our Site. For further details, please see Hotjar's privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar's storing of data about your usage of our site and Hotjar's use of tracking cookies on other websites, by following this opt-out link. We are not responsible for the effectiveness of or compliance with any third-parties' opt-out options.
To Protect the Rights of DIG and Others
We may access, use, preserve, transfer and disclose your information (including Device Identifiers and Personal Information) to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Site's "Terms of Use" or other policies applicable to the Site, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Site or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Further, we may use IP address or other Device Identifiers to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion, subject to applicable law. Such disclosures may be carried out without notice to you.
Affiliates and Business Transfer
We reserve the right to assign or transfer your Personal Information to any successor in interest to our business associated with the Sites including, but not limited to, by merger, reorganization, consolidation, sale of all or substantially all of our assets or equity interests or operation of law.
In Aggregate or Deidentified Form
We use information collected through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so we and they can better understand our user base. We may also share with third parties, information about how particular individuals use this Site, but only on a de-identified basis ("Individualized Data"). Individualized Data is non-identified, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. We may provide basic demographic information (gender and age) in conjunction with providing Individualized Data.
Promotions, Surveys, Offers
We may offer surveys, offers, and other promotions (any, a "Promotion") through the Site that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners list.
How We Store and Protect Your Information
Data storage and transfer
Your information collected through our website is stored and processed in the United States. To the extent that we transfer any Personal Information to third parties, we will use commercially reasonable efforts to ensure that such third parties to whom we may transfer any Personal Information have knowledge of our Privacy Policy and provide sufficient protection of such Personal Information.
Keeping your information safe
We care about the security of your information and use commercially reasonable physical, administrative, and technological security safeguards to preserve the integrity and security of all information collected through our website. Such security safeguards are intended to be appropriate to the sensitivity of the Personal Information collected. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised in accordance with any applicable laws and regulations.
Online Tracking and Advertising
We may share, or we may permit third party online advertising networks, social media networks or other third party services, to collect information about your use of our website over time so that they may play or display ads that may be relevant to your interests on our Sites as well as on other websites or apps, or on other devices you may use.. This information is used to display targeted ads on or through our Site or on other sites and services, including on Facebook and Google. We or the online advertising networks use this information to make the advertisements you see online more relevant to your interests. You may be able set your browser to delete or notify you of cookies and other tracking technology by actively managing the settings on your browser or mobile device. You may also be able to limit interest-based advertising through the settings on your browser or device.
To learn more about interest-based advertising and how you may opt-out of some network advertising programs, you may wish to visit the Network Advertising Initiative's online resources, at http://www.networkadvertising.org/choices and/or the DAA's resources at www.aboutads.info/choices, and you may also adjust your ad preferences through your social media settings. Some of these opt-outs may not be effective unless your browser is set to accept cookies. Furthermore, if you use a different device, change browsers or delete the opt-out cookie, you may need to perform the opt-out task again. These resources may not be effective for all mobile advertising as mobile devices may not use cookies. You may be able to optout of some - but not all - interest-based ads served by mobile ad networks by visiting https://youradchoices.com/appchoices and downloading the mobile AppChoices app, or by using one of the other industry tools available to manage mobile advertising choices. Please also note that if you choose to opt-out from receiving interest-based advertisements, you may still see advertisements while you're visiting or using our Sites or third-party Sites. However, the advertisements you see may be less relevant to you and your interests.
Some third parties may offer you certain choices regarding their practices. We are not responsible for effectiveness of or compliance with any third-parties' opt-out options or programs.
Does Third-Party Content, Links to Third-Party Sites and/or Third-Party Apps Appear on the Site?
The Site may contain content, links or apps that are supplied by a third party, and those third parties may collect Usage Information and your Device Identifier when pages from the Site are served to you for their own commercial purposes. We are not responsible for the data collection and privacy practices employed by any of these third parties or their sites or apps and they may be tracking you across multiple online services and may be sharing the results of that tracking with us and/or others. You should be aware that such other third party sites to which you hyperlink from the Site may contain privacy statements that differ from our Privacy Policy. We encourage you to read and understand such privacy policies and terms of use of any linked websites accessed by you. If you decide to access such linked websites and/or provide any Personal Information to such linked websites, you do so entirely at your own risk. We are not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.
Your Choices and Control Over Your Personal Information
We respect your right to make choices about the ways we collect, use, and disclose the information you provide on or through this Site. We strive to provide choices to you at the right moment and in a meaningful location on the Site.
Retention of Your Personal Information
We retain your Personal Information for as long as necessary to fulfil the purposes described in this policy, unless otherwise required or permitted by law. For example, we keep your account profile information for as long as you have an active service or account with us, but we may keep your historical transaction data longer to comply with legal obligations.
Managing Your Personal Information
You may have the right to request: (i) access to your Personal Information; (ii) a copy of your Personal Information; or (iii) correction of your Personal Information, if it is incomplete or inaccurate, If you have a request regarding your Personal Information that cannot be fulfilled from your account management settings on the Site, please contact us. We may require you to provide additional documentation regarding your request for verification purposes before changing or deleting your information. Such written requests should be sent to the contact information found in the "Contact Us" section provided below.
Managing Your Notifications
If you have an account with us, you can opt-out of receiving our marketing communications by modifying the preferences in your account settings. Alternatively, you can opt-out by contacting us. Please note that we reserve the right to send you certain communications relating to your account or use of our Site, such as administrative and Site announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications. Contact details are in the "Contact Us" section below.
Children's Privacy
We do not knowingly market to, collect or solicit any information from anyone under the age of 13 on the Site. In accordance with the U.S. Children's Online Privacy Protection Act of 1998, we do not knowingly request or solicit personally identifiable information from anyone under the age of 13. In the event that we receive actual knowledge that that we have inadvertently collected personal information from a child under age 13 without the required parental consent, we will delete that information from our database as quickly as is reasonably possible.
What About Changes to the Privacy Policy?
We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy and your use of our Site indicates your consent to the privacy policy posted at the time of use. However, we will not use your previously collected Personal Information in a manner materially different than represented at the time it was collected without your consent. To the extent any provision of this Privacy Policy is found to be invalid or unenforceable by a court or arbiter, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.
Contact Us
We welcome questions, comments, and concerns about our Privacy Policy and privacy practices.
If you wish to provide feedback or if you have questions or concerns, please use our secure privacy form.
You may also contact us toll free at 800-692-9515, send an email to privacy@dig-inc.net, or contact us via postal mail at:
Directors Investment Group, Inc.
c/o Privacy Request
6550 Directors Pkwy
Abilene, TX 79606